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Customer Service Pre-Sales Script

E-commerce Operations zh 578 uses
写{商品}的售前客服话术库：① 开场问候；② 产品咨询（材质/尺寸/发货）；③ 砍价应对；④ 催促下单；⑤ 临门一脚话术；⑥ 每类 3 个版本。
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